Kevin Nguyen
Currently solving problems where messaging, payments, and agentic experiences meet. Let's build together →
Writing
Thinking out loud
The Commoditization Trap
Why customer support is Anthropic's make-or-break move
Building by Discarding
How I iterate with AI
AI Exploration as A/B Testing
The framework PMs already know
DoorDash Store Loyalty
Merchant-level loyalty as a competitive moat
How to listen to Justice
Your listening curriculum before a live show
Projects
Things I've built
Survivor Fantasy
Fantasy league app for Survivor. Real-time drafting, custom scoring, multi-league support.
Oh-My-ZSH UI
Visual configurator for oh-my-zsh. Terminal previews, theme gallery, drag-and-drop prompt builder.
Designing in Public
Interactive exploration guide documenting the full design journey behind this portfolio.
Work
Communications
Messaging · Positioning · Platform · Engagement