Kevin
Nguyen
Currently solving problems where payments, AI, and consumer experience meet.
Work
Consumer Growth
Activation · Retention · Experimentation
I figure out what makes users come back, then build the systems that make it repeatable. Lifecycle that reaches users at the right moment, personalization that sharpens with every interaction, experimentation that compounds what works.
0M+
users across 3 markets
0x
conversion lift
$0M
incremental revenue
+0%
30-day retention lift
Writing
Thinking out loud
The Commoditization Trap
Why customer support is Anthropic's make-or-break move
Building by Discarding
How I iterate with AI
AI Exploration as A/B Testing
The framework PMs already know
DoorDash Store Loyalty
Merchant-level loyalty as a competitive moat
How to listen to Justice
Your listening curriculum before a live show
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Projects
Things I've built
Survivor Fantasy
Fantasy league app for Survivor. Real-time drafting, custom scoring, multi-league support.
Oh-My-ZSH UI
Visual configurator for oh-my-zsh. Terminal previews, theme gallery, drag-and-drop prompt builder.
Designing in Public
Interactive exploration guide documenting the full design journey behind this portfolio.